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FAQ's
Do you have a registry? TOP
Yes! To create a gift registry, click “Gift Registry” on the left side bar. Then, choose "Set Up Your Own Registry" and follow the instructions to create a new registry. You will see a link called “Add to Registry” link on each product page. Click that In order to add products to your registry. You can easily share your finished registry with friends via email! How do I place an order online? TOP
To order online, you must first add items to your shopping cart. When viewing the cart, you will be given the option to checkout. If you select Checkout, you will be given the choice to create an account or check out without creating an account. Either way, you will be prompted to enter your shipping information and enter your payment information. By selecting, Place Order you will finalize your order. You should receive an email confirmation shortly confirming that Morado Designs received your order. How can I place an order by telephone? TOP
To order by phone, please contact us at (888) 797-2641 during business hours Monday-Friday 9 a.m. to 5 p.m. Eastern Time. If we are unavailable or it is after business hours, please leave a message with a phone number at which you can be reached during business hours. We will contact you as soon as possible and will be happy to take your order. How will I know that my order was received or shipped? TOP
Morado Designs will send you an order confirmation by email soon after receiving your order so that you can be sure that your order is being processed. Additionally, we will email you a shipping confirmation as soon as your order has been shipped. The shipping confirmation will include a tracking number (if applicable) so that you can track the progress of your order as it makes its way to you. What methods of payment do you accept? TOP
Currently Morado Designs accepts MasterCard, Visa, Discover, and American Express. You can also pay through your Paypal account with any payment methods you have available through Paypal! When will my credit card be charged? TOP
In most cases, your card will be charged when your order is placed, which typically occurs within one business day. If any item is unavailable, for whatever reason, you will be contacted promptly. Will I be charged sales tax? TOP
Only orders shipped to destinations in Vermont will be charged sales tax. Sales tax is 6% of your order before shipping. Orders shipped to destinations outside of Vermont will not be subject to sales tax. More Questions? TOP
You are welcome to contact us by email or by phone at (888) 797-2641. We are available to help you Monday-Friday 9 a.m. to 5 p.m. Eastern Time. If we are not available, please leave a message. Your questions and suggestions are important to us. You may also email us anytime at customerservice@moradodesigns.com. We generally get back to customers within 2-4 hours during business hours. | 
